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Return & exchange & refund

How to return products for a refund or an exchange?

Most of the products that are purchased on PandaBoo have a 3 Day Return & Refund guarantee after the first day of receipt.

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How to receive your refunds?

Once you have returned the product back to the supplier (usually 2 to 5 days for China domestic shipping), the supplier will check to see if the product is in good condition to sell again. The supplier will then confirm receipt and send a refund to PandaBoo and in turn PandaBoo will then send a refund to you immediately.

The refund sent to you from PandaBoo will be in the form of your original payment method. Within 5 minutes you should receive a refund notification.

More details in Receiving Refunds

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