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Contact Us

WeChat is the best way to contact us. You can download WeChat for Windows or Wechat for Mac if you prefer to type on a keyboard.

If you don't have a WeChat account, please log in first and click here to Chat with us

If you prefer to send emails, our email account is

If you choose to chat with Facebook Messenger, please click here

For suggestions and complaints, please click here to chat via WeChat

1. If you have Wechat and have followed us on WeChat before, please see how to chat with us below.

2. If you have not already followed us on Wechat, please scan the QR code below and follow us to begin chatting or

"Add Contacts" -> "Official Account" -> Search "pandaboocn"   or simply search PandaBoo in your WeChat

Note: You can long-press the QR code above and click "Scan QR code in the image" or "Extract QR code" if you are viewing this page in WeChat

STEP 1: Please open the WeChat APP on your mobile devices.

STEP 2: Please click on "+" in the top right corner to open the menu and click on "Scan QR Code".

STEP 3: Please scan the QR code below.

STEP 4: Please click on "Follow".

Step 5: Click on  to toggle through the menu bar.

Step 6: Type in the box to start chatting!

Our working hours: 9 am to 6 pm, Monday to Friday (except on public holidays in China). We also work during weekends occasionally. We will reply to your messages as fast as we can