Important Notice Before Returns & Exchanges
Products Not Accepted For Returns & Exchanges
For products that are purchased in the Super Mall you get 3 days after the day of receipt to do a free return.
Return Procedure:
1st Step - Contact us to declare the return & refund request.
2nd Step - We will check the request, and approve it.
3rd Step - We will contact a courier to come pick up the package from your address.
4th Step - Once the supplier has received the package, we will issue a full refund.
Product Exchange Procedure:
Below is the product exchange procedure:
1st Step - Contact us to declare the product exchange request.
2nd Step - We will check the request, and approve it.
3rd Step - We will arrange for a courier to deliver the new product to your address for an exchange.
You can also click Returns & Exchanges For Marketplace Products to review the policy.