Returns & Exchanges From The Super Mall

Important Notice Before Returns & Exchanges

Products Not Accepted For Returns & Exchanges

For products that are purchased in the Super Mall you get 3 days after the day of receipt to do a free return.

Return Procedure:

1st Step - Contact us to declare the return & refund request.

2nd Step - We will check the request, and approve it.

3rd Step - We will contact a courier to come pick up the package from your address.

4th Step - Once the supplier has received the package, we will issue a full refund.

Product Exchange Procedure:

Below is the product exchange procedure:

1st Step - Contact us to declare the product exchange request.

2nd Step - We will check the request, and approve it.

3rd Step - We will arrange for a courier to deliver the new product to your address for an exchange.

You can also click Returns & Exchanges For Marketplace Products to review the policy.

Back to Help Center