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HIVE BOX

A HIVE BOX is a secure location for delivery men to leave your packages in so you can pick up the package at your convenience.

Let's Get Ready to Use HIVE BOX!

Before you pick up the package from HIVEBOX please open your WeChat to scan the below QR code and click "Follow" to follow HIVEBOX's official WeChat Account.


Now let's follow the below steps to register your mobile phone number with HIVE BOX.

1st Step - Please click the below link
https://edms.fcbox.com/hibox/weixin/express1/toSearch

NOTE: Please notice this link can only be opened in WeChat.

2nd Step - Input your mobile phone number then click the yellow button.

3rd Step - You will receive a verification code by text message. Input the verification code in box 3 then click the green button.

Now you have completed the registration!



How will I be notified my package has been delivered to a HIVE BOX?

Once your package has been delivered to the HIVE BOX, you will receive a Text Message & WeChat Notification. Both of the messages will notify you with a PIN CODE which will be used to pick up your package.


HELP! How do I get my stuff out of a HIVE BOX?

There are two main ways to get your package out of the HIVE BOX.

1. Scan the QR Code
2. Manually Enter the PIN Code

To Scan the QR Code please follow the below steps:

1st Step – To begin, touch anywhere on the screen until you see the screen shown below. Then please touch the yellow box.

2nd Step - Open your WeChat and scan the QR Code on the screen.

3rd Step - Congratulations! You have just successfully opened a HIVE BOX locker! Now you can pick up your package.

To Manually Enter in the PIN Code please follow the below steps:

1st Step – To begin, touch anywhere on the screen until you see the screen shown below. Then please touch the yellow box.

2nd Step - Enter the PIN CODE that you received and click on the yellow button.

3rd Step - Congratulations! You have just successfully opened a HIVE BOX locker! Now you can pick up your package.

Other Notes to Pick Up Your Package From HIVE BOX

Tipping after picking up your package - Sometimes, if you leave your package in the HIVE BOX for a long time you will see a screen (shown below) when you open the locker. Please note that tipping is not necessary, so just click on the green button to skip.

Scan the QR Code to pick up multiple packages - Sometimes, you will have a more than one package in the locker for pick up. When you scan the QR code to pick up the package you will see a package list on the screen, you can then select one by one to open the lockers and collect the packages.