Help

How can we help? Contact Us

We want you to have the simplest, and easiest buying experience possible; but we know you may have a few questions. Read on for details about how to order, shipping, checking order status, returns, and more.

Help yourself.

Check on your order status, track or change your order, how to return items and more. Go to your order
Have a question? Contact Us or view FAQ

Registering and Login

By creating an account you will be able to shop faster, be kept up to date on your order's status, and keep track of your order history.

How to Order

Ordering on PandaBoo.cn is easy and simple. Here we will show you how to order and find products, how to use the shopping cart, how to confirm orders, and how to check out. 

My Orders

Want to view or change the status of a current order? With access to “My Orders”, you can check on the progress of your order, track where your order is, and submit any order change requests, and so much more.

How to Pay

If you are in China we recommend using WeChat Pay to pay for your order because it is the easiest option. If you are not in China we also accept Alipay, PayPal or Wallet as well as most Debit & Credit Cards.

Returns, Exchanges & Refunds

If for some reason, you don’t like the product you have received, or the supplier shipped the wrong product, we will do our very best to make sure your return and refund experience will be effortless. 

After-Sales Service

PandaBoo cares about all of our customers. We stand behind our products and the services we sell; and would appreciate it if you could rate our service by leaving a review. Learn more about our commitment to you in our after-sales services below.

Have a question? Contact Us

Back to Help Center